FAQ

We receive many requests for a catalog and for information on our products. Please allow us to answer most common questions.

1. What kind of products you offer?

HJY-TOYS is a leading inflatables producing company that exports small and large inflatable machinery and industrial kitchen food party tent such as popcorn machines, cotton candy machines, and more

2 . What are the products sizes can you supply?

HJY-TOYS is a leading inflatables producing company that has gained many years of expertise in designing, producing, & selling inflatables of various kinds. The sizes of our products vary from what kind of product you would want to purchase, and this can be changed as stated in your requirements or according to the size in our catalog or site.

3. What product quality can you produce?

We produce customized inflatable water PVC tents for popcorn and cotton candy machines and more for our clients.

4. How can I obtain a sample?

You can get a free sample that will be delivered by a courier, but shipping fee should be paid by the client.

5. Can you put my logo or picture on the product?

Yes, we can put or print your logo or picture on the product in any format created by Coredraw or Photoshop Adobe Illustrator.

6. What is your minimun quantity?

Our minimum quantity is 2x20fcl per package.

7. Do you have any certificates for your business?

Yes, we do have. We have business permits to legally operate our business and export our product globally. We also have Certificate of Occupancy (CO), this affirms that all zoning laws and government regulations and building codes have been met.

8. Where do you specifically export your products?

HJY-TOYS specialized in manufacturing banquet products for the industrial sector since 1998 and we have a wide audience of customers around the world. We work with a wide range of international forwarding companies and we know how to work with any shipping company you want. We have a huge forwarding system for every country in the world.

9. How to order?
  1. You can order directly in our website, just visit www.hjy-toys.com
  2. Select the products or goods you like and note down the model number.
  3. Click the CONTACT US and we will send you the customer information that you have to fill-up and submit back to us.
  4. We will sign an ORDER CONFIRMATION and give a scan original copy to your email address.
  5. If you want a special or personalized design, then do not hesitate to send us an email for the price and the order confirmation.
10. What is your payment term?

We only accept bank payments.

11 What is your price term?

We know that inflatables are a great investment, this is the reason why we provide flexible pricing selections that will best fit your budget.

12. How to pay?

Kindly transfer the payment from your bank account to our bank account.

13. How do you begin processing the order?

We will begin processing your order once we receive the down payment (50% of the total price). When the process of order is done, we will send you an email of confirmation in a digital image. After this we will now send or ship the product to you after we receive the balance payment. If the order is top-priority, then you have to pay 100 percent in advance to process and ship your order as soon as possible.

14. What is your producing time?

Our normal producing time for 1 piece inflatable product is 6 to 15 days and it excludes the air transit time from the confirmation date. Yet, it can be +/- depending on the style and the dimensions of the product.

15. What is your address, contact information, and operating schedule?

Office Address: 612 2nd Road, Industrial Avenue, Dashi Town, Panyu District, Guangzhou, China
Telephone: 008618676119371
Email: sales@hjytoys.com
Opens from Monday to Saturday, at 08:30 AM to 5:30 PM. We are close on Sunday.

Contact Us

4 + 2 =

612 second road,Industrial Avenue,Dashi Town,Panyu District,Guangzhou, China
008618676119371
sales@hjytoys.com
Monday – Saturday: 08.30-17.30 Sunday: closed

WhatsApp Logo whatsapp